Privacy Policy

Privacy Policy – Century 7

Effective Date: 1 August 2025

At Century 7, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our LETS (Learning Educational Training System) platform.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact details during registration
  • Student grade level and educational preferences
  • Parent/guardian contact information for minors
  • Payment information for subscription services

Educational Data

To provide personalized learning experiences, we collect:

  • Learning progress and quiz results
  • Audio recordings of spoken feedback and discussions
  • Time spent on different learning modules
  • Interaction data with PDFs and marking activities

Technical Information

We automatically collect certain technical data:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and session duration
  • Audio quality and technical performance metrics

How We Use Your Information

Educational Services

  • Provide personalized LETS learning experiences
  • Track academic progress and generate reports
  • Facilitate peer and teacher discussions
  • Customize content based on learning patterns

Communication

  • Send important updates about your account
  • Provide customer support and technical assistance
  • Share educational resources and platform improvements
  • Notify parents about student progress (with consent)

Platform Improvement

  • Analyze usage patterns to enhance our services
  • Develop new features and educational content
  • Ensure platform security and prevent fraud
  • Conduct research to improve learning outcomes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information only in these circumstances:

Educational Partners

  • With teachers and educational institutions (with proper authorization)
  • For collaborative learning and assessment purposes
  • To provide comprehensive educational support

Service Providers

  • With trusted third-party services that help operate our platform
  • For payment processing and technical infrastructure
  • Under strict confidentiality agreements

Legal Requirements

  • When required by law or legal process
  • To protect the safety and rights of our users
  • To prevent fraud or security threats

Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission and storage
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure backup and disaster recovery procedures

Student Privacy Protection

Minors’ Information

  • We comply with applicable children’s privacy laws
  • Parental consent required for students under 18
  • Limited data collection focused on educational purposes
  • Enhanced security measures for student accounts

Educational Records

  • Student progress data remains confidential
  • Access limited to authorized educational personnel
  • Data retention aligned with educational requirements
  • Secure deletion when no longer needed

Your Privacy Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Request data portability where applicable

Data Retention

We retain your information only as long as necessary:

  • Account information: Until account deletion
  • Educational progress: For academic record purposes
  • Technical data: Anonymized after 12 months
  • Inactive accounts: Deleted after 2 years of inactivity

Cookie Policy

Century 7 uses cookies to:

  • Maintain your login session
  • Remember your learning preferences
  • Analyze platform usage for improvements
  • Provide personalized content recommendations

You can control cookie settings through your browser preferences.

International Data Transfers

If you access Century 7 from outside our primary jurisdiction, your information may be transferred and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through:

  • Email notifications to registered users
  • Prominent notices on our platform
  • Updated effective date at the top of this policy

Contact Information

For privacy-related questions or concerns:

  • Email: info@thecentury7.com
  • Phone: 055-3864042
  • Address: Street 10, Iqbal Town,
    Gujranwala Cantt Pakistan.

Complaint Resolution

If you believe we have not handled your privacy concerns appropriately, you may:

  • Contact our Privacy Officer directly
  • File a complaint with relevant data protection authorities
  • Seek resolution through our formal complaint process

This Privacy Policy demonstrates Century 7’s commitment to transparency and user privacy while enabling us to provide exceptional educational services through our LETS methodology.